Domestic orders are shipped via BLUE DART. Under normal circumstances takes about 3 working days for a Tocca di Legno eyewear to reach you once your order is placed and processed.
Free shipping is offered to only customers in India*.
For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer. All orders outside of India are sent through UPS or DHL, it takes about 7 – 10 working days for an order to be delivered under normal circumstances.
Once order is confirmed, a confirmation email with the tracking number for your order will be sent to you.
Tocca di Legno eyewear warrants products against manufacturing defects in materials and workmanship for a period of 365 days from the date of purchase. Tocca di Legno Eyewear reserves the right to determine manufacturing defects, and requires proof of purchase to see if the product is under warranty. If a product is judged defective, Tocca di Legno Eyewear will repair or replace the item at no cost to you.
The following forms of Proof of Purchase are acceptable:
- Your Toccadilegno.com order number.
- Picture or scan of the physical receipt/invoice with a visible date of purchase.
- Picture of your bank statement with a visible and highlighted purchase date.
THE MANUFACTURER’S WARRANTY DOES NOT COVER:
- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
- Damage due to water as Tocca di Legno Eyewear are not water proof and should not be used during swimming, or taking a shower, etc.
- This warranty is void if the Tocca di Legno Eyewear has been damaged by accident, negligence, unauthorized service, or other factors other than defects in material or workmanship.